Director of Information Technology (IT)
Status: Full time/Exempt
Classification: 12-month Administrator
Supervisor: Chief Operations Officer (COO)
Location: In-Person at the Lead Mine Campus & Brier Creek Campus
Hours: 8:00 a.m. - 4:00 p.m.
The Montessori School of Raleigh seeks a Director of Information Technology (IT) to lead its growing technology efforts, new laptop program, and ongoing infrastructure improvements. A member of the Operations Team, the Director of IT will support technology functions ranging from maintaining the School’s network to working alongside a diverse community of technology users with functions such as computing, digital tools, and A/V systems. This position will work closely with MSR administration, faculty, and students.
Essential Duties and Responsibilities
- Provide vision, leadership, and oversight for all technology functions and initiatives that support the mission of MSR, balancing short-term operational needs with the long-term strategic goals of the school
- Provide oversight and maintenance of MSR’s network and infrastructure across two campuses and seven buildings, including but not limited to operating systems, servers, switches, wireless access points, cabling, firewalls, traffic-shaping devices, etc., ensuring infrastructure aligns with operational needs
- Develop appropriate technology policies and governance structures in collaboration with administration, and provide training programs and professional development opportunities for staff and faculty to better understand MSR’s systems, policies, and IT structures
- In partnership with the Director of Educational Technology, support and regularly evaluate the 1 to 1 laptop program at the Middle & Upper School
- Support the development of an inclusive technology culture, educating end users on best practice and supporting their growth and technology comfort.
- Serve as Google administrator, managing employee and student account creation, deactivation, security settings, and email policies
- Manage MSR’s mobile device management software (Mosyle)
- Support the onboarding and off boarding of MSR employees including equipment needs
- In partnership with the COO, ensure the MSR technology network and infrastructures support B&G systems such as emergency notification systems, fire alarms, and surveillance and security systems
- Supervise the evaluation, acquisition, installation, and maintenance of information and communications technology hardware and software to support instructional and business needs of MSR and implement innovative technological solutions
- Lead the effort to create and implement a comprehensive technology plan that serves the current needs of the School and anticipates future needs
- Compile and maintain documentation of network systems, operational procedures, and network topology
- Manage and support MSR’s internet and VOIP connections
- Work alongside the Director of Educational Technology to ensure educational technology needs are met and aligned with MSR’s technology plan
- Ensure appropriate system backups are in place for execution of a Continuity of Operations plan
- Assure the security and validity of electronic School information, including managing and monitoring anti-virus, malware, and network security, ensuring compliance on all systems
- Oversee the MSR IT Help Desk, providing the following technical support to the MSR community:
- End user support for Mac OS X, iOS, and Windows laptops, desktops, tablets, and peripheral equipment
- Software applications, network security, OS security, and virus protection across the platforms
- Telephone and voicemail systems
- Projectors, copiers, printers, and AV equipment
- Technology needs for in-services, workshops, and orientations
- Other duties as assigned by the Head of School or Chief Operations Officer
Qualifications & Competencies
- Is committed to MSR’s mission and core values of “respect, integrity, community, and love of learning,” as well as MSR’s long-term operational success
- Has excellent organizational skills, is detail-oriented, and has ability to work on multiple projects successfully
- Is proficient with Mac OS X, Apple iOS, and Chrome OS
- Knowledge of Windows 10, Windows 7, and Android OS
- Experienced with Mosyle MDM, Ubiquiti, Sonic Firewall, and Meraki
- Has significant experience configuring network infrastructure, including setup and maintenance of routers, bridges, switches, modems, cabling, and security devices
- Demonstrates comfort within a facility utilizing a variety of institutional and educational software applications
- Possesses solid analytical, problem-solving, and critical-thinking skills with the ability to manage conflict
- Ability to maintain a positive attitude and contribute both as an individual and a team member to achieve the goals of the MSR community
- Ability to independently manage multiple tasks and projects in a timely fashion
- Strong focus on providing exceptional customer service to all MSR end users. Must be able to communicate both verbally and in writing with faculty, staff, vendors, and users of various competencies, while also developing and maintaining positive relationships.
- Sees opportunity in change and is dedicated to creating a culture of technology inclusion
- Strives for continuous improvement and solicits feedback to improve service
- Maintains confidentiality
- Projects a winning attitude, a can-do approach to problems, and persistence in the face of adversity
- Possesses a healthy sense of humor
Physical Requirements and Work Environment
The Director of IT can expect to:
- Work in a fast-paced environment dealing with a wide variety of challenges, deadlines, and a varied and diverse array of contacts
- Work primarily in a traditional climate-controlled office environment
- Regularly sit, talk, hear, and interact with students, parents, staff, and visitors
- Occasionally lift up to 30 lbs.
- Regularly uses close and distance vision
- Turn, bend, and reach
It is the policy of The Montessori School of Raleigh to make employment decisions on the basis of qualifications for a specific job without regard to race, color, religion, sex, sexual orientation, marital status, national or ethnic origin, age, veteran status, or the presence of a disability, except where such is a bona fide occupational qualification. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference check from current employer (or most recent employer if not currently employed)and background investigation. All MSR Employees must be vaccinated against COVID-19.
MSR is accredited by AMS and IBO. The school offers competitive salary and benefits. Please send a cover letter and resume to firstname.lastname@example.org with the subject line of “Director of IT” - your last name.” No phone calls please.
About The Montessori School of Raleigh
Established in 1974, The Montessori School of Raleigh is a vibrant and exceptional independent Montessori school serving 415 students infant through grade 12. MSR’s beautifully designed and well-maintained Lead Mine Campus, situated on 10 acres in North Raleigh, comprises five buildings in a child-centered, village-like setting surrounded by wetlands and protected forest. Our Middle and Upper Schools are housed on an expansive 40-acre wooded campus in Brier Creek in Durham. Both sites were carefully planned and constructed to provide the nature-centered environments integral to Montessori practice.
The Raleigh-Durham area is consistently ranked among the top places to live with strong job growth and a high quality of life. Top universities, a rich diversity of arts and cultural offerings, excellent health care, and lower than average housing costs, draw people in from all over the nation. Our mild climate and proximity to both beaches and mountains makes the Raleigh- Durham area an ideal place to live.